The receptionist also wasn't exactly freindly.Īny company or individual that uses these couriers regardless of how cheap they maybe deserves bad feedback. At the same time another couple were made to wait the same time only to find out the card they held was delivered to their mailbox accidentally. Was told over the phone the package would be waiting at the counter, but had to wait 20 minutes when I arrived at reception while they apparently searched for it out back. When I finally found out for myself they'd apparently been and gone I had to travel 10km out of the city to pick up.
FFS ENOUGH IS ENOUGHĬompletely incompetent, and customer service is lacking severely.įor a start they didn't leave a card so I had no idea I had missed the delivery.
if i could give - 0 i would.SHUT DWN ALREADY. This is why i Hate poste haste wish a passion. Worst couriers ever!! Paid for a Saturday delivery and my parcel got delivered the following Tuesday!! Never ever again WORST service everĮdit - gave them a call after checking the tracking, they said it MIGHT come tomorrow and they removed the 'scanned in auckland' status so now its apparently still in christchurch according to the tracker. Package still hasnt even managed to get to new plymouth yet. If I could give 0 stars, I would.Īpparently 2 day shipping means you might send the parcel from the depot after 2 working days, then maybe just leave it in auckland for a few more working days for no apparent reason. Had to call twice on their helpline and was on hold for long periods of time, and finally was able to arrange for a second delivery. We were home all day when they supposedly came by to deliver the package, but we never saw or heard them come around (which we would have) and we were not left a card to call or collect. Looks like many people have had bad experiences with this company, but credit where it's due, I ordered a package that was collected in tauranga Monday 4.30pm and was with me 7am Wednesday, so no complaints from me. I had to find out for myself.No calling card or phone call etc.not a big fan on leaving a bad review but I just had to do it. Tracked & traced my item for days.but delivery was unsuccessful. This company just gives the worst customer service. The reception isn't friendly nor welcoming either. When they contacted the person I spoke to she couldn't even remember anything. When I went to collect the package instead it took them such a long time to find it. They didn't even give sympathy.they just have bad customer service. I emailed the next day and requested for a delivery but they just wouldn't do it even though they made an error on their side. I didn't hear a single knock from the delivery guy so I called the company and was advised that it would get redelivered in the afternoon and again, I waited for nothing. I knew that it would get delivered on that day so I waited only to find out that a card was left on my doorstep. Never get between a man and his wine parcel.
#POST HASTE TRACK AND TRACE NZ HOW TO#
The special people who work at Poste Haste however, don't know how to work an intercom. Oh and the first time they were supposed to deliver, I was home the whole time and even had a parcel arrive from another company. Sure enough no package, on hold for 30mins and still nada. I was supposed to see my redelivery arrive today - their website says up to 24hrs. Our high school was supposed to get 8 boxes for school leavers hoodies, and they managed to lose all 8 of them and are putting in no effort to find them, so dont use this company.
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